To notify us of an error or request information about the servicing of your mortgage loan, please write us at the following address:

Attn: Servicing Errors and Request for Information,
Southside Bank
PO Box 150099
Fort Worth, TX 76108-0099

Be sure to include your name, account number and a description of the error or information you are requesting.

Mortgage Loans

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Joyce Howard

Mortgage Loan Officer

  • NMLS # 414764

  • 204 E. Lamar
    Jasper TX 75951

  • Office: 409-384-2555 ext 2228
  • Cell Phone: 936-275-7453


  • 8AM - 5PM (CST)

Throughout my 23 years of banking experience, I have always committed myself to my work and customer satisfaction.   You’ll receive the same commitment from me as we work through your mortgage needs.  With open and honest communication, I will guide you through the process of finding the right type of loan and work our way to closing.  My goal is to exceed your expectations as your mortgage officer.  I’ve worked with many customers and realtors in this community and hope to get the opportunity to work with you also.  Let’s get started today, call me!

Your journey home starts with a convenient, quick, no-hassle mortgage loan from Southside. Applying is easy—you can do it online in just 20 minutes.

  1. Apply now or finish a previously started application.
  2. When you have completed the application, click submit, and we will review your information.
  3. A Southside Bank loan officer will follow up with you shortly.

We are a Texas bank, and all our mortgage loan officers live and work near you. We want to help you get the home of your dreams! Apply online or give us a call at 877.639.3511.